Common questions we hear

If you’ve landed here at an odd hour because something isn’t right — whether it’s your own drinking, your partner’s drug use, or a call you just got about your son — you’re in the right place.
Redwood Recovery is a private, non-clinical recovery coaching service. We don’t have waiting lists. We don’t do group sessions unless you want them. We work with people one-on-one, in complete confidence.

Common questions we hear

Am I an addict? How do I know if I have a problem?
There’s no single definition, and a label isn’t what matters most right now. What matters is whether your relationship with alcohol or substances is costing you — sleep, relationships, work, your sense of control. If you’re asking the question, it’s worth a conversation. Our coaches don’t diagnose — we listen, and we help you work out what support looks like for you.
I’ve tried to stop before and relapsed. What’s different about coaching?
Relapse is extremely common and doesn’t mean you’ve failed — it means the support structure around you wasn’t strong enough. Recovery coaching provides consistent, one-on-one accountability between the moments when things get hard. Not a weekly group. Not a form to fill in. A real person, available when you need them.
My [son / daughter / partner] won’t ask for help themselves. What can I do?
This is one of the most painful positions to be in. You can’t force someone to want help — but you can build a plan for how your family responds, set boundaries that are sustainable, and have a structured option ready for the moment they say yes. We work with families directly, and we can help you prepare for that conversation.
Is this confidential?
Completely. Redwood Recovery is a private service. We don’t share your information with employers, courts, or health systems. What you tell us stays with us.
Do I need a referral or a GP’s approval?
No. You can contact us directly. There’s no gatekeeping and no referral required.
What if there’s a court matter involved?
We work with clients who are navigating legal proceedings. We can provide structured, documented coaching engagement that demonstrates voluntary commitment to change. We recommend you speak with your solicitor about how this may be relevant to your situation — we’re not a legal or clinical service, but we can work alongside both.
How quickly can we start?
We aim to have an initial conversation within 24–48 hours of you reaching out. In urgent situations, we do our best to move faster.

What recovery coaching actually looks like

Regular one-on-one sessions (in person in Sydney, Melbourne, Gold Coast — or via video)

A structured plan built around your life, not a generic program

Accountability between sessions — available when cravings hit, not just on scheduled days

Support for families navigating a loved one’s recovery

Progress documentation available for those with legal or professional needs

Who we work with

✔ People who want private, personalised support outside the public system
✔ Families looking for guidance while a loved one finds their footing
✔ Professionals who need complete discretion
✔ People with court matters who want structured, documented support
CTA BLOCK:
Ready to talk? No forms, no waitlists.
Call us directly: [Phone number]
Or send a confidential message: [Contact link]
We respond within 24 hours — often much sooner.
FOOTER NOTE: Redwood Recovery provides non-clinical recovery coaching and does not provide medical treatment, clinical services, or legal advice. If you are experiencing a medical emergency, please call 000.